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The purpose of the privacy policy is to set out how we will use personal information that we may collect. By using our website "" (the "site"), and/or by registering as a user of any services provided by the site, you agree to our terms of service and the privacy policy. 

Information We Collect

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, mailing address, email address, phone number, birthdate, gender, and/or credit card information. We may also ask for non-personally identifiable information that helps us to improve the site and the products, services, features, applications, and content that we provide through the site. 

We may use the information that you provide or is obtained by us for to administer our services or the following purposes: assessment and analysis to enable us to review, develop, and improve our product and service offerings, conduct prize raffles or competitions you may enter, to inform you of our products and services, to fulfill your requests for the products and services that we provide.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

With your permission, we may send you emails about our store, new products and other updates. 

We store and process your information on computers protected by physical and technological security means.


When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you are giving us your consent to collect, store, process, and use any submitted personal data in accordance with the privacy policy

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

Once you create an account or register with RoCHIC, you are automatically included in our updates, newsletters, and/or correspondences. You may withdraw your consent for us to contact you by submitting the form below or responding to the email newsletter mentioning "unsubscribe." We will take you our of our mailing list.


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

We will share your data or pass on your information to select third parties only under certain circumstances, such as, to provide evidence of a business transaction; to respond to legal process or legitimate requests by authorities in which compliance is required; establish or exercise legal rights or defend against legal claims; to ensure that our business complies with the laws. We will not share your information with outside parties who wish to market other products and services to you without your explicit consent. 

Data and Payment

Your data is stored through a data storage and databases on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Third-party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


RoCHIC takes your security seriously and takes reasonable steps and precautions to To protect your personal information. We follow industry best practices to make sure your information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. You are responsible for posting any information that you disclose and disseminate on the site.


RoCHIC may set and access cookies on your computer. A cookie is a small piece of information stored on your computer for to identify that browser during the use of a website. Cookies must be enables to shop or register at the site.

The site uses cookies for the following purposes: to access our information when you "sign in" so that we can provide you with customized content or remember the last page visited in relation to a product or service; to track preferences you specify while using the site's products or services; to deliver advertisements and content relevant to your interests; to provide internal customer analysis; maintain information in both identifiable and anonymous forms; conduct research to improve the site's content, products, or services; process selected items in your shopping cart.

You may configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. Each browser is different. You are responsible to check your own browser to learn how to change your cookie preferences. Please note that if you choose to reject all cookies, you may not be able to use some products or services provided at the site and take full advantage of offerings.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this Privacy Policy

RoCHIC reserves the right, at its sole discretion, to change, add, or remove portions of the privacy policy at any time without prior notice. Any revised version that contains changes and clarifications will take effect immediately upon posting on the website. It is your responsibility to check the privacy policy each time before using the site. Your continued use of the site following the posting of changes will mean that you accept and agree to the changes.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and Contact Information

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact us using the form below and we will get back to you as soon possible.

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